6+ Years Experience
About Christal
Dedicated to making every patient feel welcome and well informed from the moment they walk through the door. With over five years of customer care experience at Rockford Optometry, Christal brings warmth and efficiency to scheduling, insurance coordination, and patient education. She is a trusted resource for navigating eye care needs with clarity and compassion.
Specialties
Patient Scheduling Insurance Coordination Patient Education Front Desk Operations Customer Care
Credentials & Certifications
Certified Patient Care Coordinator
HIPAA Compliance Training
Medical Office Administration Certificate
Customer Service Excellence Training